Payment policies : All accounts are set up on a prepay basis. Although Edit-WebManager reserves the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. Payment is due every 30 or 365 days, following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given. Edit-WebManager reserves the right to suspend services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request. No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after a purchase has been made. All payment is in UK sterling. Please note that whilst this email is primarily used for billing purposes, Edit-WebManager reserves the right to email you information about enhancements to our systems and product offerings. Your email will not be passed to any other parties at any time.
Payment options : In order to streamline our accounting procedures and keep costs down Edit-WebManager currently runs a limited number of payment options.
Monthly Payment : Direct Debit or Yearly Payment : Cheque Payment: This option is only available to business customers who pay annually for their Edit-WebManager account. Edit-WebManager cannot guarantee that a service will be provided until after any received cheques have been cleared.
Cancellation and refunds : Edit-WebManager reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes Edit-WebManager' terms of service a refund will not be issued in the event of a cancellation. Customers are not entitled to receive a refund unless the service is cancelled by Edit-WebManager. In addition some accounts incur set-up fees, these charges are also non-refundable.
Indemnification : Customer agrees that it shall defend, indemnify, save and hold Edit-WebManager harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Edit-WebManager, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed. Customer agrees to defend, indemnify and hold harmless Edit-WebManager against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Edit-WebManager' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Edit-WebManager' server.
Disclaimer : Edit-WebManager will not be responsible for any damages your business may suffer. Edit-WebManager makes no warranties of any kind, expressed or implied for services we provide. Edit-WebManager does not back up your data/web site and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, Edit-WebManager cannot guarantee to be able to replace lost data. Edit-WebManager disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by Edit-WebManager and its employees. Edit-WebManager reserves the right to revise its policies at any time. Please note: by signing up for any of our services you agree to be bound by all Edit-WebManager terms and conditions.
Email : The following terms and conditions apply to Edit-WebManager email services.
Size of mailbox : Each mailbox has a storage quota. This is in place to protect your account and others from potentially large volumes of email sent to a single address that could materially affect the email system server. Additional storage can be purchased though your control panel. It is the mailbox owner's responsibility to ensure that his/her mailbox does not reach its allocated level. Edit-WebManager cannot be responsible for email lost due to full mailboxes.
Passwords : It is the mailbox owner's responsibility to keep his/her password confidential, and to change the password on a regular basis. Edit-WebManager is not responsible for any data losses or security issues due to stolen passwords. Edit-WebManager recommends that you use passwords that contain numbers and symbols in order to prevent unauthorized users from guessing commonly-used choices (i.e. "12345", "password", etc.).
Service availability : Edit-WebManager monitors the server as a whole but does not monitor individual mailboxes. The Exchange server uses SMTP, a "store-and-forward" email protocol, to deliver outbound messages. This protocol does not guarantee immediate delivery of email messages. By default, the Exchange server makes a delivery attempt every ten minutes three times; after that the server will attempt message delivery every fifteen minutes. If there is no successful delivery attempt within twelve hours, a delay notification will be emailed to the sender. If there is no successful delivery attempt within two days, the message will be returned to the sender.
Scheduled maintenance : To guarantee optimal performance on the servers, it is necessary for Edit-WebManager to perform routine maintenance. Such maintenance often requires taking Edit-WebManager Exchange servers off-line, typically performed during off-peak hours.
Security : Edit-WebManager makes every reasonable effort to ensure mailbox security at all times. We do this through a combination of various network security policies, load balancing and redundant systems. We make every reasonable effort to ensure the integrity of data on our systems. On the rare occasions where there may be a problem with specific mailbox data, it is the mailbox owners responsibility notify to us. We cannot guarantee to restore data and we accept no liability for the loss of any such data.
Server storage capacity : Each Exchange account is allotted an aggregated storage capacity initially equal to the total storage capacity of each mailbox. This storage capacity is shared among all mailboxes and public folders within your account; the quota cannot be exceeded. For an additional fee, you may increase your account storage capacity at any time from within the control panel.
Ownership of data : All data created or stored by you within Edit-WebManager' applications and servers are your property. Edit-WebManager shall allow access to such data by only authorised Edit-WebManager personnel.
Use of email account : If Edit-WebManager identify a mailbox or domain that is causing problems; we will either remove the offending mailboxes or change their settings to resolve the issue. In extreme cases, we will disable email or suspend all services to the domain as appropriate. For details of what is not allowed by Edit-WebManager and our spam/ illicit material policies please see the abuse section of our terms and conditions.
Email retrieval and timescale : Edit-WebManager' policy on maintaining stable data-transfer levels includes a deletion process for email that has not been downloaded locally within 90 days of receipt (this process does not apply to Microsoft Exchange mailboxes). It is the mailbox owner's responsibility to ensure his/her received email is retrieved and saved locally where necessary to ensure that important correspondence is not lost. Edit-WebManager cannot be held responsible for lost items that have exceeded this 90 day limit.
Domain names : The following terms and conditions apply to the domain registration service: Upon Edit-WebManager's receipt of domain name registration information from you, Edit-WebManager shall submit the information to the registry administrator for the appropriate top-level domain for approval and processing. The registry administrator then puts into effect the domain name registration. Network Solutions, Inc. currently acts as the registry administrator for the .com, .org, and .net top-level domains. Nominet UK acts as the registry administrator for the .co.uk, .org.uk, .ltd.uk and .plc.uk top-level domains.
Selection of a domain name : You represent that, to the best of the your knowledge and belief, neither this registration of a domain name nor the manner in which it is directly or indirectly to be used infringes upon the legal rights of a third party and, further, that the domain name is not being registered for nor shall it at any time whatsoever be used for any unlawful purpose whatsoever. If you are registering your name during the finite period of time when owners of trademarks and service marks issued prior to October 2, 2000 and having national effect will have the exclusive opportunity to register identical domain names ("Sunrise Period"). You acknowledge and agree that registrations for domain names during the Sunrise Period will only be accepted for a minimum registration term of five (5) years.
Fees : As consideration for Edit-WebManager providing domain name registration services to you, you agree to pay Edit-WebManager, prior to the approval of the desired domain name registration, the amounts set forth in the Edit-WebManager Price Schedule, as amended from time to time, for the initial registration of the domain name and any subsequent renewals. Your application will not be registered until Edit-WebManager receives actual payment of the registration fee.
If Edit-WebManager does register a domain name prior to payment of the registration fee, Edit-WebManager reserves the right to cancel that registration or restrict use of the domain name until payment has been received. All fees must be prepaid and are non-refundable, in whole or in part, even if the domain name registration is suspended, cancelled or transferred prior to the end of the registration term. In the event of non-payment to Edit-WebManager, the domain name registration shall be transferred to Edit-WebManager as the paying entity for the registration. Edit-WebManager may reinstate your domain name registration at its sole discretion upon its receipt of the registration or renewal fee and its then current reinstatement fee.